General conditions of sale
The general conditions of sale listed below aim to establish the conclusion of a distance selling contract between the individual company:
"DIMISIS"
73 fort street
54250 Champigneulles-France
Registered with the Nancy Trade and Companies Register under Siret number: 983 440 710 00017, and all non-commercial individuals exclusively, referred to as “you”.
"DIMISIS" is an e-commerce site that is only available online. As a result, the address given above can only be used for returns (specified below) or for postal mail.
The site dimisis.myshopify.com reserves the right to modify these conditions if necessary by publishing the update on the site. However, the valid general conditions of sale are those accepted by you during the full and complete validation of the order.
Product Features:
The products offered by “DIMISIS” are “Print On Demand” products, meaning that they are printed after confirmation of the order.
Each product will be presented in the form of a descriptive sheet, which will include one or more photos, a detailed description, the name of the supplier, the price, sizes, colors, as well as specific characteristics.
On the dimisis.myshopify.com website, there are 2 types of designs:
- Suppliers' designs
- Original designs created by DIMISIS, or in collaboration, categorized under “DIMISIS Unique Designs.
Slight differences may appear between product photos and the final product due to the resolution or colors of your screens.
Price :
Prices are expressed in euros, all taxes included (TTC) at the current VAT rate (20%). DIMISIS reserves the right to modify the prices displayed on the dimisis.myshopify.com website, however the prices charged will be those displayed at the time of order confirmation.
For some products (depending on the supplier) shipping costs will be added to the final price when confirming the order. These products will be specified in the “Delivery” section.
Payment terms:
Payments are made exclusively by Credit Card (VISA, Mastercard, American Express, Carte Bleue), Apple Pay, Google Pay or Paypal. All payments are made in cash and in full at the time of order validation.
Terms of execution:
These general conditions of sale are considered to be accepted without reservation on your part upon finalization of payment.
The products are the property of DIMISIS and the orders are validated upon full receipt of payment by our bank. The products are then printed within 3 to 5 days following validation depending on the suppliers.
Right of withdrawal:
In accordance with Article L.221-18 of the Consumer Code, you have the right to withdraw within 14 days of receiving the item(s) ordered. In the event of orders for several items with deferred delivery dates, this period starts from the last package received.
In order to exercise this right of withdrawal, please copy and complete the standard model provided below and return it to us by email to dimisis.shop@gmail.com:
For the attention of DIMISIS, 73 rue du fort 54250 Champigneulles, dimisis.shop@gmail.com
I/We hereby notify you of my/our withdrawal from the contract for the sale of the property below:
Received on:
Name of consumer(s):
Address of consumer(s):
Signature of the consumer(s) (only if this form is notified on paper)
Date :
The return of the item(s) must be made within 14 days of sending the withdrawal form, otherwise it will be null and void; however, the shipping costs will be at your expense. The full refund of the item(s) will be made within the following 14 days, by the same means of payment as that used for the purchase.
Delivery terms:
All shipping costs are included in the prices of the items displayed on the dimisis.myshopify.com website, so you will not have any additional costs when confirming the order.
The items will be shipped between 3 to 5 days following the validation of the order, this is the time required for printing. In the case of an order with items from different suppliers, the items will be delivered in several times, you will then be given several tracking numbers for your packages. The items are the responsibility of the carrier from the moment they are handed over to them. As a result, DIMISIS cannot be held responsible for any damage, loss or deterioration occurring during transport. The packages will be handed over to you within a maximum of 12 to 15 days after they are handed over to the carrier.
Mediation:
In accordance with Articles L.616-1 and R.616-1 of the Consumer Code, we offer a consumer mediation system. The selected mediation entity is: CNPM - MEDIATION DE LA CONSOMMATION. In the event of a dispute, you can file your complaint on its website: https://cnpm-mediation-consommation.eu or by post by writing to CNPM - MEDIATION - CONSOMMATION - 27 avenue de la libération - 42400 Saint-Chamond.
You can also use the Online Dispute Resolution (ODR) platform by typing: eu.europa.eu/consumers/odr in your browser